Your Competitor Just Started Using AI. Here's What That Means for You.
Let’s say you run a plumbing company. You’ve been in business 15 years. Good reputation, steady referrals, solid crew. Things are fine. Now imagine one of your competitors, the one across town who started five years after you, just set up an AI system that automatically follows up with every quote within two hours. When a call comes in after hours, an AI assistant answers, captures the details, and books the appointment. Their Google reviews doubled in six months because every completed job triggers an automated review request. Their estimates go out same-day because AI pre-fills the pricing based on job type and history. ...