AI Automation for Auto Repair Shops: Keep the Bays Full Without the Phone Tag
There’s a rhythm to running an auto repair shop. Cars come in, techs diagnose, customers approve (or don’t), repairs get done, customers pick up. Simple enough in theory. In practice? Your service writer is juggling three phone calls while a customer waits at the counter. Yesterday’s estimate is sitting in the system, unapproved, because nobody followed up. And that guy who said he’d “think about it” on the brake job? He drove away two weeks ago and you never heard from him again. ...