If a link brought you here from an older post, that post is gone. I retired most of what used to be on this page and kept the few pieces worth keeping. What is left covers work I have actually done, and it grows only when something earns the room.
A short blog, on purpose
Notes on the unglamorous parts: what a system costs to run, where it breaks, and when it is not worth automating at all.
Scheduling for when the day falls apart
The cascade problem: one job runs long and every job after it is wrong. What to automate, what to leave to a dispatcher, and why geofenced clock-ins solve a different problem than you think.
Recurring service that bills itself
Route-based work lives or dies on cycle tracking. What to automate about recurring visits, why the customer list is the real asset, and the three ways this goes wrong.
Quote follow-up that actually happens
What triggers a follow-up, what the message says, when to stop, and the four cases where automated follow-up makes things worse. Built on Method CRM, QuickBooks, and Outlook.
How Industrial Distributors Sync Orders and Customer Data Without Double Entry
Eliminate manual data re-entry across your CRM, ERP, and fulfillment systems. Learn how distributors automate order flow and save hours of admin time weekly.
What Does AI Automation Actually Cost for a Small Business?
Transparent breakdown of AI automation pricing: setup costs, monthly fees, and ROI expectations for businesses with 2-50 employees.